At Commercial Cleaning Pros, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services, whether through our website, phone calls, or emails.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, and service address.
- Payment Information: Credit card details or other payment method information, processed securely through our payment service providers.
- Service Details: Information related to the cleaning services you request, including specific preferences or instructions, as well as feedback you provide.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and improve our cleaning services.
- To process payments and manage transactions.
- To communicate with you about service scheduling, changes, or cancellations.
- To respond to inquiries, customer support requests, or feedback.
- To send promotional or service-related updates, which you can opt out of at any time.
3. How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes the use of secure servers, encryption, and limited access to data within our company.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following cases:
- With trusted service providers who assist us in delivering our services such as payment processors, under strict confidentiality agreements.
- If required by law or legal process, or to protect the rights, property, and safety of Commercial Cleaning Pros, its customers, or the public.
5. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Request deletion of your personal data, subject to legal obligations.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your user experience. You can disable cookies in your browser settings, but this may impact the functionality of our website.
8. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you if there are significant changes.
9. Contact Us
If you have any questions or concerns about our privacy practices, please contact us at:
Commercial Cleaning Pros
Email: thecommercialcleaningpros@gmail.com
Phone: (415)240-2640
Address: 1049 Market St #501, San Francisco, CA 94103